Your wellness journey is important to us. We offer multiple convenient ways to connect with our team, schedule appointments, and access the care you need. Our dedicated staff is ready to support you every step of the way toward optimal health and well-being.
Call us directly at (555) 123-4567 for immediate assistance with appointments, questions about services, or to speak with a member of our care team. We prioritize answering every call during business hours.
Email Contact
Send inquiries to info@holisticspine.com for a response within 24 hours. Our email team can help with detailed questions, documentation needs, and non-urgent matters requiring thorough attention.
Online Form
Complete our secure contact form below for general inquiries, feedback, or specific requests. Include your preferred contact method, and we'll respond promptly through your channel of choice.
Located in the Oakwood Medical Complex, our main facility offers comprehensive chiropractic care, rehabilitation services, and wellness programs in a modern, comfortable environment.
Getting Here
Free parking available in the main lot
Wheelchair accessible entrance and facilities
Public transit access via Route 42 bus (stops directly in front)
Bike racks located near the main entrance
Virtual Care Options
Can't make it to our physical location? We offer secure telehealth consultations for certain appointment types, allowing you to connect with our practitioners from the comfort of your home.
Virtual appointments are available during regular office hours and can be scheduled through our online booking system.
Schedule Your Appointment
Choose Your Appointment Type
Select from new patient consultations, follow-up visits, specialized treatments, or wellness check-ins based on your needs.
Select Available Time Slot
Browse our real-time calendar for appointment availability that fits your schedule, with options for same-week appointments when possible.
Complete Intake Forms
New patients can save time by filling out health history and insurance information online before their first visit.
Receive Confirmation
Get immediate confirmation via email or text, along with appointment reminders and any special preparation instructions.
Patient Support
How do I verify my insurance coverage?
Contact our billing department at (555) 123-4569 or billing@holisticspine.com with your insurance information. Our team will verify your coverage and benefits before your appointment and provide you with an estimate of any out-of-pocket costs.
What should I expect during my first telehealth consultation?
Virtual consultations last approximately 30 minutes. You'll need a device with a camera and microphone, a stable internet connection, and a private space. Your practitioner will discuss your health concerns, perform a visual assessment, and develop an initial treatment plan or recommend an in-person visit if needed.
How do I access my patient records?
Registered patients can access medical records, appointment history, and payment information through our secure patient portal. First-time users should contact reception for login credentials. For official record transfers, please submit a written request to records@holisticspine.com.
What is your cancellation policy?
We require 24 hours' notice for appointment cancellations. Late cancellations or no-shows may incur a $50 fee. We understand emergencies happen – please contact us as soon as possible if you need to reschedule.
Our Team Contacts
Dr. Sarah Johnson
Specialties: Prenatal Care, Sports Injuries
Contact: drjohnson@holisticspine.com
Dr. Johnson leads our prenatal wellness program and specializes in sports rehabilitation. She has over 15 years of experience helping patients recover from injuries and maintain optimal physical performance.
Dr. Michael Chen
Specialties: Geriatric Care, Chronic Pain
Contact: drchen@holisticspine.com
With specialized training in geriatric care and chronic pain management, Dr. Chen focuses on gentle techniques that improve mobility and reduce discomfort for patients of all ages.
Amanda Peters
Role: Wellness Coordinator
Contact: wellness@holisticspine.com
Amanda helps patients develop personalized wellness plans, coordinates care between specialists, and connects patients with additional resources to support their health journey.
Emergency and After-Hours Care
After-Hours Line
Call (555) 123-4570 for urgent but non-emergency situations outside regular hours. Our on-call practitioner can provide guidance and determine if immediate care is needed.
Emergency Situations
For serious emergencies such as severe trauma, loss of consciousness, or suspected stroke, call 911 immediately or go to your nearest emergency room.
Partner Network
We maintain relationships with urgent care facilities, orthopedic specialists, and emergency services throughout the region for seamless referrals when needed.
Follow-Up Care
After emergency treatment elsewhere, schedule a follow-up appointment with us for continuity of care and to adjust your wellness plan accordingly.
Conveniently located near Oxford Circus tube station with wheelchair accessibility and dedicated patient parking available. For urgent cases outside normal hours, please call our emergency line at 07700 900000.